FAQ
Is my package shipped safely and discreetly?
Yes. We ensure that your order is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We use mailers which are secure and discreet. All orders come with a tracking link.
When does my order ship out?
If we deposit your payment by our 9 am (PST) cut off time, your order will be shipped the same business day. If we deposit your payment after 9 am (PST), your order will be shipped the next business day. We recommend that you send payment the day before you want us to ship your package (payments are processed in the order that they are received). It is our intention to ship as many packages as we can on any given day, therefore our cut off time may be … shown on the checkout page. We will only ship orders once payment has been confirmed.
Is Tax included with the price?
No. We do not include tax with our orders.
What are the shipping fees you charge?
On orders below $150, we charge $15 for shipping. For any order over $150 (after discounts), the shipping is free. We ship our orders and we provide a tracking number to you by email once the order has shipped. If you live in a remote area, your order may take a few extra days to reach you.
How long to receive an order?
Our orders typically have a delivery date of 3-5 business days to major cities (depends on the location), with some packages up to 5+ business days if located far from major cities ! If you’re located a bit further away, we kindly ask for your patience!